Terms & Conditions

Terms and Conditions

Welcome to Vigor, a registered pharmacy dedicated to your health and wellbeing. These terms and conditions govern your use of our website and services. By accessing or using our website and services, you agree to comply with these terms. If you do not agree with any part of these terms, please refrain from using our services. We may update these terms from time to time and will post any changes on this page with a new effective date.

1. Introduction

These terms and conditions (“Terms”) apply to your use of Vigor Pharmacy’s website and services. By using our website and services, you accept these Terms. If you do not agree with any part of these Terms, you must not use our website or services. We reserve the right to amend these Terms at our discretion and will notify you of any significant changes.

2. Services Provided

Vigor Pharmacy provides a range of pharmacy services, including prescription medications, over-the-counter products, health consultations, and related services. Availability of these services may vary depending on location and legal requirements.

3. User Responsibilities

    • Accuracy of Information: You must provide accurate and complete information when using our website and services. This includes, but is not limited to, personal, medical, and payment information.
    • Account Security: If you create an account with us, you are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. Notify us immediately of any unauthorised use of your account.

4. Prescription Medications

      • Prescription Requirements: Some medications are only available with a valid prescription from a licensed healthcare provider. You must provide a valid prescription to purchase such medications through our services.
  • Medication Safety: Follow the instructions provided by your healthcare provider and the medication packaging. Contact us or your healthcare provider if you have questions or concerns about your medication.

5. Orders and Payments

    • Order Processing: Orders are subject to availability of products and services. We reserve the right to refuse or cancel any order at our discretion, including after confirmation of payment.
    • Payment: Payments for products and services must be made at the time of purchase. We accept various payment methods as detailed on our website. Prices are subject to change without notice.

6. Returns and Refunds

    • Returns: Due to health and safety regulations, we cannot accept returns on prescription medications or products that have been opened or used. If you receive a faulty or incorrect product, please contact us within 7 days of receipt for a resolution.
    • Refunds: Refunds will be issued in accordance with our return policy. If eligible for a refund, it will be processed using the original payment method.

7. Intellectual Property

We own all content on our website, including text, graphics, logos, and images, and protect it under intellectual property laws. You may not use, reproduce, or distribute any content from our website without our prior written consent.

8. Limitation of Liability

To the maximum extent permitted by law, Vigor Pharmacy is not liable for any indirect, incidental, special, or consequential damages arising from or related to your use of our website or services. This includes, but is not limited to, damages for loss of profits, data, or use.

9. Links to Other Websites

Our website may contain links to third-party websites for your convenience. We do not endorse or have control over these external sites and are not responsible for their content or privacy practices. Accessing third-party sites is at your own risk.

10. Governing Law

We govern these Terms according to the laws of England and Wales. Any disputes arising out of or in connection with these Terms or your use of our website or services will be subject to the exclusive jurisdiction of the courts of England and Wales.

Contact Us

If you have any questions or concerns about these Terms or our services, please contact us at:

Email: [email protected]

Phone: 01789867170

Full entity name: Octomeds Limited

Company registration number: 15085170

Registered address: Suite A, Reids Business Estate, Welford Road, Long Marston, Stratford Upon Avon, CV37 8RA

By using our website and services, you acknowledge that you have read, understood, and agree to these Terms and Conditions. Thank you for choosing Vigor Pharmacy.

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